Unlike some companies in custom essay writing field, we are sure of the quality of the assignments prepared by our experts and therefore have a simple refund policy. Our client is eligible for a refund under the following conditions.
- Late delivery ( If extension is awarded based on the agreement by both the customer and us, there will be exemption for the refund)
- Our clients will receive the refund in case we fail to deliver your research before the deadline. (Additional hours may be requested in case some technical issues arise.)
- However, if the delay is caused by the client’s internet provider or mail server, or if the client failed to provide the necessary details timely, the refund will not be issued.
We only provide a non-plagiarized research that have been done for you. We run a plagiarism check on all our assignments.
- Nevertheless, if our client detects plagiarized parts, a full refund can be requested.
- In cases when a significant part of the research was plagiarized (over 10%), and a reliable proof of plagiarism is provided, conditional refund will be issued.
The customer may cancel the order and request the refund under the following conditions
The order has been in progress for under 12 hours
The order has not yet been assigned to a writer
The order can NOT be cancelled if the initial order deadline was 48 hours or less
Failure to perform the research
This has not happened yet, as our team is capable of dealing with almost any academic task. Still, in case such situation occurs, we guarantee conditional refund, plus provide a discount for your future orders.